Loyalty Partner Solutions

Kund:innen besser verstehen

Next Generation Loyalty Technology
Made in Germany – weltweit verfügbar

Die Loyalty Partner Solutions GmbH (LPS) entwickelt und betreibt als Pionier und Technologieführer seit über einem Jahrzehnt leistungsstarke Software zum Management von Multi-Partner Kundenbindungsprogrammen.
Als IT-Dienstleister für Europas größtes Bonusprogramm PAYBACK haben wir Standards gesetzt. Die von uns entwickelte Lösung (Loyalty Management Suite) verarbeitet täglich Millionen von Transaktionen sicher.

Als Münchner Unternehmen mit rund 160 Mitarbeitern sind wir eines der wenigen Software-Unternehmen, das seine Lösungen in-house entwickelt.
Vom Consulting bis zur Programmstrategie, über Customization und Data Migration, sowie der Integration der Software in das Ecosystem unserer Kund:innen, bieten wir alle Services aus einer Hand.
Bei Bedarf übernehmen wir den kompletten Betrieb eines Loyalty Programms.

LPS ist Teil der American Express Group.
Zu den Kunden zählen Unternehmen wie Lufthansa, United Airlines, die Deutsche Bahn AG und China Southern Airlines.

Weitere Informationen erhalten Sie unter: www.lpsolutions.com.

Kunden kann man nie genug haben.
Gute Kolleg:innen und Ideen auch nicht.

Wir lieben München und unseren großartigen Ausblick auf die Stadt! Unser Team ist genauso international und vielfältig wie das bunt gemischte Publikum auf der Wiesn.

In modernem Ambiente, ganz zentral an der Theresienwiese, sitzt bei uns von der Produktentwicklung, über die Projektteams bis hin zum Vertrieb das gesamte Team unter einem Dach und
profitiert täglich vom intensiven Austausch der Fachbereiche untereinander. 

160

Loyalty experts
from every specialist field 

20

Years experience
in developing and operating Loyalty 
Programs

42

Million transactions
every day across the globe

245

Million members
in Customer Loyalty Programs powered by LMS

“Um große Ziele zu erreichen, braucht man Erfahrung! Idealerweise von Menschen, die schon da waren, wo Sie mit Ihren Projekten hinwollen."

Alexander Glueck, CEO

“Alexander Glueck has been with LPS since September 2012. In his most recent position as Chief Executive Officer, he has secured long-term contracts with Deutsche Bahn and Lufthansa, and managed the onboarding of both United Airlines and China Southern Airlines as new clients. He previously served as our COO after spending nearly a decade in various leadership positions at PAYBACK and Deutsche Telekom. Alexander studied at University of Regensburg, where he earned a degree in business administration. Passion for loyalty, motivation to succeed, and drive to deliver the best have defined Alexander’s career from the beginning. LPS has benefited from his proven track record of financial management, as he laid the foundation for the company’s profitability. Indeed, Alexander’s expertise in company strategy directly resulted in the transformation of LPS: He positioned the company perfectly for further growth by accelerating investment in product development so it can keep delivering state-of-the-art technology and continue serving the market. Calm and focused even in challenging times, Alexander never fails to lead the company to greater heights. Alexander embodies the corporate and social values of LPS, whether across from a business partner at the negotiating table or next to a doubles partner on the tennis court. It is this integrity that makes him ideally suited to his task of guiding LPS."

Christian Gerlich, CIO

“Christian Gerlich joined LPS as Chief Information Officer in November 2019. During his time as CIO crafting and executing the IT strategy across the German publishing houses of Holtzbrinck Buchverlage GmbH, he honed his expertise by consolidating business processes and by implementing application standards across the multiple publishing houses. After completing his degree in computer science at Ludwig Maximilian University, he joined Loyalty Partner, where he played a key role in establishing the loyalty programs for PAYBACK Germany and PAYBACK Poland as well as engineering the initial stages of their global IT platform. This set him up with loyalty and CRM expertise and allowed him to develop his strategic mindset while earning his MBA at FOM in Munich. Serving as CTO at Holtzbrinck Digital, an investment portfolio company for digital startups, as well as Managing Director of a full-service provider for publishing houses added wide-ranging experience in digital technology, agile processes, and collaborative approaches to his toolkit. His sound knowledge in cloud technology and SaaS sharpened his mind for digital transformation, making him an indispensable part of our LPS team today. Christian has a clear passion for driving business internationally and a unique outlook on his position. These provide clear benefits to LPS and our customers worldwide as he truly lives and pursues the idea that the “I” in CIO stands for innovation.”