Loyalty Partner Solutions

Understand customers better

Next Generation Loyalty Technology
Made in Germany – available worldwide

As a pioneer and technology leader, Loyalty Partner Solutions GmbH (LPS) has been developing and operating powerful software for managing multi-partner customer loyalty programs for over a decade.As the IT service provider for Europe's largest bonus program PAYBACK, we have set standards. The solution we developed (Loyalty Management Suite) securely processes millions of transactions every day.

As a Munich-based company with around 160 employees, we are one of the few software companies that develops its solutions in-house.
From consulting to program strategy, customization and data migration, as well as the integration of the software into the ecosystem of our customers, we offer all services from a single source.
If required, we can take over the complete operation of a loyalty program.

LPS is part of the American Express Group.
Customers include companies such as Lufthansa, United Airlines, Deutsche Bahn AG and China Southern Airlines.

For more information please visit: www.lpsolutions.com.

You can never have enough customers
It's also true for great colleagues and ideas

We love Munich and our great view of the city! Our team is as international and diverse as the colorful crowd at the Oktoberfest.

In a modern ambience, centrally located at the Theresienwiese, the entire team from product development to mutliple project teams and sales is located under one roof and benefits daily from the intensive
exchange between divisions. 

160

Loyalty experts
from every specialist field 

20

Years experience
in developing and operating Loyalty 
Programs

42

Million transactions
every day across the globe

245

Million members
in Customer Loyalty Programs powered by LMS

"TO ACHIEVE BIG GOALS, YOU NEED EXPERIENCE! IDEALLY FROM PEOPLE WHO HAVE ALREADY BEEN WHERE YOU WANT TO GO WITH YOUR PROJECTS."

Christian Gerlich, CEO

Christian Gerlich joined LPS as Chief Information Officer in November 2019 and took over the responsibility as CEO in February 2022. With a computer science education at LMU University in Munich and several years Oracle Consulting experience, he joined Loyalty Partner, playing a key role in establishing the loyalty programs for PAYBACK Germany and PAYBACK Poland as well as engineering the initial stages of their global IT platform. This set him up with the necessary expertise in Loyalty and CRM and allowed him to develop his strategic mindset while earning his MBA at FOM in Munich.

In a variety of leadership positions at the Holtzbrinck Publishing Group he sharpened, his agile and digital mindset, added to his business transformation experience and amplified his customer orientation. His passion for cloud technology, SaaS and digital innovations in general is making him an indispensable part of our Loyalty team today.