Operations & Customer Services


We are process professionals and outsourcing experts. With our service partners, we ensure the production and dispatch of a large number of campaigns per year – offline and online. Whether in runs of millions or totally partner- and customer-specific – we ensure satisfied customers and develop secure and efficient processes with internal interfaces. But we don't just ensure that all PAYBACK campaigns are executed and played out flawlessly. We also provide customer service on a daily basis, taking care of our customers and their questions and concerns.

Interfaces at PAYBACK

  • Marketing
  • Partner Management
  • PAYBACK Customers
  • PAYBACK Partner
  • Service Provider
  • Analytics
  • Business/Sales
  • Developer Teams
  • Procurement
  • Legal
  • Controllling

Our tasks at PAYBACK