PAYBACK receives the "Fairness Award for Smart Payment"

PAYBACK receives the "German Fairness Award 2023" for its smart payment solutions. The award is presented jointly by n-tv and the German Institute for Service Quality (DISQ) to companies with outstanding consumer ratings. PAYBACK was able to secure the Fairness Award for Smart Payment thanks to its high level of customer satisfaction in terms of value for money, reliability, transparency and high level of recommendation. Other award winners are PayPal and Apple Pay.

"As pioneers in the German mobile payment market, we integrated PAYBACK PAY into our app back in 2017 and are delighted with the high level of acceptance among our partners and customers. Paying at the checkout is now much easier and faster, and those who use their PAYBACK American Express credit card as a payment method can collect even more PAYBACK points and save even more," says PAYBACK Managing Director Dominik Dommick.

The app of Germany's largest bonus program, which is used by more than 31 million customers in total, bundles points collection, points redemption, coupon activation, payment and shopping at around 700 companies. The payment function and the many additional services via the app are very popular: more than 11.5 million customers already use the PAYBACK app in Germany, mainly because new services are constantly being offered. The most recent addition was the "Fuel & Go" function, which allows customers to pay and earn points directly at the pump when filling up - without having to wait at the till.

This year, around 73,500 consumers were asked about 920 companies from 75 sectors for the German Fairness Award.